Returns & Exchanges Policy
At Embroidery Library, we strive for perfection in every stitch, but if your home decor items don't meet your expectations, we accept returns within 30 days of delivery. Please ensure items are in their original, unused condition to qualify for a full refund.
Initiate Your Request
Log into your account and select the 'Order History' tab to locate the specific items you wish to return and submit a request.
Prepare the Package
Securely pack the unused linens or decor in their original packaging, ensuring the packing slip is included for faster processing.
Ship the Items
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing